CyberInnovate

Support

Help with Moss, Daily Body and other CyberInnovate apps

Email [email protected] and a person will reply within two working days, usually sooner. Tell us which app, your device and iOS or Android version, and what you expected to happen.

Common questions

How do I join the TestFlight?

Use the contact form or email [email protected] with the app name and the email of your Apple ID. Invites go out within a day or two.

How do I restore a purchase on a new device?

Settings → Restore purchases, signed in with the same Apple ID or Google account you bought with.

How do I export or delete my data?

Settings → Your data → Export or Delete. Deleting removes data from your device and, if sync is on, from our servers within 30 days. Daily Body photos never leave your device unless you opted in.

Can I cancel a subscription?

Subscriptions are managed by Apple or Google. iPhone: Settings → your name → Subscriptions. Android: Play Store → Payments & subscriptions. You keep access until the end of the paid period.

Something is broken

Email us with a screenshot or a short description. Crash reports reach us anonymously, but your note tells us what you were trying to do.

I have an idea

We read every one: [email protected].

Contact

CyberInnovate FZ-LLC
[Office / Building], RAKEZ
Ras Al Khaimah, United Arab Emirates
Phone: +971 [number]
Hours: Monday – Friday, 9:00 – 18:00 (GST, UTC+4)